1. Acceptance of Terms
By accessing and using this website ("Site"), owned and operated by Nine Industrial Automation Parts Ltd. ("Company," "we," "us," or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site. We reserve the right to update these Terms at any time without prior notice. Continued use of the Site following any such changes constitutes your acceptance of the new Terms.
2. Services and Products Description
Our Site provides information regarding, and facilitates the sale, purchase, and sourcing of, surplus and new industrial automation components including but not limited to programmable logic controllers (PLCs), human-machine interface (HMI) panels, servo drives and motors, variable frequency drives (VFDs), industrial sensors, encoders, power supplies, motor control gear, robotics components, and safety systems. All product images, logos, and brand references are the property of their respective trademark owners and are used for identification purposes only. The inclusion of any product or brand does not imply any direct affiliation with, or authorization by, the original equipment manufacturer (OEM).
3. Pricing, Quotes, and Payment
All prices listed on the Site are quoted in US Dollars (USD), unless otherwise indicated, and are subject to change without notice. Prices exclude applicable taxes, duties, customs fees, insurance, and shipping charges, all of which are the responsibility of the purchaser unless expressly stated otherwise in writing. Written quotations provided via the Request Quote form or by email are valid for a period of thirty (30) calendar days from the date of issue, unless otherwise stated. Payment methods accepted include bank wire transfer (TT), irrevocable letter of credit (L/C), and, for approved accounts, net payment terms. Payment by credit or debit card may be available at our sole discretion and is subject to additional processing fees.
4. Order Acceptance and Contract Formation
No contract for the sale of goods shall come into existence between you and the Company until we have sent you a written order confirmation (typically by email) and, where applicable, received cleared payment or satisfactory payment security. We reserve the right, at our absolute discretion, to refuse or cancel any order at any time prior to shipment, including without limitation in the event of: obvious typographical or data-entry error in pricing or product information; unavailability of stock; suspected fraud or unauthorized activity; or failure to provide satisfactory credit or payment arrangements. In the event of such refusal or cancellation, any monies paid by you will be refunded in full, and our liability to you shall be limited to such refund.
5. Shipping, Delivery, and Risk of Loss
Unless otherwise agreed in writing, delivery is made Ex Works (EXW Incoterms 2020) our warehouse or the warehouse of our designated fulfilment partner. Title to the goods and risk of loss, damage, or destruction passes to you upon handover of the goods to the first carrier. All shipments are made at your expense and risk, and we strongly recommend the purchase of adequate cargo insurance. Estimated delivery times are indicative only and shall not be of the essence; the Company shall not be liable for any delay, howsoever caused, in the delivery of goods, nor for any loss, damage, or expense suffered or incurred by you as a result of any such delay.
6. Warranty and Product Condition
Subject to the exclusions and limitations below, the Company warrants that all new products sold by us shall, at the time of delivery, be free from defects in material and workmanship under normal use and service for a period of twelve (12) months from the date of delivery (the "Warranty Period"). Surplus, refurbished, and pre-owned products are warranted as specifically stated on the quotation or order acknowledgement, or, in the absence of specific statement, for a period of ninety (90) days from delivery. This warranty is given to you, the original purchaser, and is not transferable. The warranty shall not apply to any defect or failure arising from: (a) accident, misuse, abuse, neglect, or improper installation, commissioning, maintenance, or use; (b) fair wear and tear; (c) modification, repair, or alteration by any person not authorized in writing by the Company; (d) use of the product with or in connection with equipment, software, or consumables not approved by us or not supplied by the manufacturer; or (e) compliance with your specific designs, drawings, specifications, or instructions.
7. Limitation of Liability
Nothing in these Terms shall limit or exclude the liability of the Company for death or personal injury caused by its negligence, fraud, fraudulent misrepresentation, or any other liability which cannot be excluded by applicable law. To the fullest extent permitted by law, the Company's total aggregate liability to you in contract, tort (including negligence), breach of statutory duty, or otherwise, arising out of or in connection with the performance or contemplated performance of, or any other dealings relating to, any contract formed under these Terms shall in no circumstances exceed the total price of the goods paid or payable by you under the specific contract giving rise to the claim. In no event shall the Company be liable for any indirect, incidental, consequential, special, punitive, or exemplary loss or damage of any kind whatsoever, including but not limited to loss of profits, loss of business, loss of contracts, loss of anticipated savings, loss of data, loss of use, downtime, or business interruption, whether or not such loss or damage was foreseeable or the Company had been advised of the possibility of such loss or damage.
8. Returns and Cancellations
Goods correctly supplied in accordance with your order are supplied on a firm-sale basis and may only be returned with the Company's prior written consent. If you wish to return any goods that are the subject of a warranty claim, you must notify us in writing within the Warranty Period and, if requested, obtain a Return Merchandise Authorization (RMA) number before returning any goods. All returned goods must be shipped, properly packaged and insured, at your cost and risk, to the address specified by the Company. Goods returned without a valid RMA number may be rejected or returned to you at your expense. In the event that we, at our sole discretion, accept return of non-defective goods correctly supplied, you will be liable for a restocking charge of no less than twenty-five percent (25%) of the original invoice price, plus any applicable shipping and handling charges, and only original, unopened, resaleable packaging will be accepted.
9. Intellectual Property Rights
All copyrights, trademarks, service marks, trade names, logos, patents, database rights, design rights, and other intellectual property rights of whatsoever nature subsisting in, or used in connection with, the Site and its contents (including without limitation all text, graphics, photographs, product images, videos, software, code, scripts, layouts, and user interfaces) are either the property of the Company or are included with the permission of the respective third-party owners. You are hereby granted a limited, revocable, non-exclusive, non-transferable license to access and use the Site and such content solely for your personal, non-commercial use, including placing orders for goods for your internal business purposes. All other uses, including but not limited to reproduction, distribution, modification, transmission, display, performance, adaptation, reverse engineering, or creation of derivative works, are strictly prohibited without our prior written consent.
10. Data Protection and Privacy
Any personal data you provide to us through the Site, by email, by telephone, or otherwise in connection with your order, account, or inquiry, will be processed in accordance with our Privacy Policy, a current copy of which is available at /privacy-policy/. By submitting any personal data to us, you consent to such processing and warrant that all such personal data you provide is accurate, complete, and up-to-date, and that you have all necessary rights and consents to provide such data to us for the purposes for which it is provided.
11. Confidentiality
All non-public information, technical data, know-how, drawings, specifications, quotations, pricing, commercial terms, and business information (whether written, oral, or in any other form) disclosed by either party to the other in connection with these Terms or any contract formed hereunder ("Confidential Information") shall be kept strictly confidential by the receiving party, shall be used solely for the purpose of performing or exercising its rights under these Terms or such contract, and shall not be disclosed to any third party, in whole or in part, without the prior written consent of the disclosing party. This obligation of confidentiality shall survive termination of any contract or these Terms for a period of five (5) years. The obligation of confidentiality shall not apply to information which: (a) is or becomes publicly available through no fault of the receiving party; (b) was rightfully in the possession of the receiving party, without restriction, prior to disclosure; (c) is rightfully received from a third party not under an obligation of confidentiality; or (d) is required to be disclosed by law, regulation, or the order of a court or competent authority, provided that the receiving party gives reasonable prior written notice to the disclosing party of such required disclosure to the extent legally permissible, and takes all reasonable steps to minimize and protect the scope of such disclosure.
12. Force Majeure
The Company shall not be liable for any failure or delay in performing any of its obligations under these Terms or any contract formed hereunder to the extent that such failure or delay is caused by any event or circumstance beyond the reasonable control of the Company, including without limitation acts of God, war (whether declared or undeclared), terrorism, insurrection, riot, civil disturbance, strike, lockout, or other industrial dispute, fire, explosion, flood, earthquake, pandemic, epidemic, government or regulatory action, import/export controls, embargoes, sanctions, failure or interruption of transport, telecommunications, or energy supplies, failure of suppliers or subcontractors, or any shortage of materials, labor, or equipment. In the event of any such event, the affected party's performance shall be suspended for the duration of the event, and the time for performance shall be extended by a period equal to the period of suspension, provided that the affected party promptly notifies the other party in writing of the nature and extent of the event. If a force majeure event continues for a period in excess of sixty (60) consecutive days, either party may, by written notice to the other, terminate the affected contract without any liability to the other, save for any sums lawfully accrued and due prior to such termination.
13. Governing Law and Jurisdiction
These Terms and any dispute, difference, or claim of whatever nature arising out of or in connection with these Terms, their subject matter, formation (including any non-contractual disputes or claims), or any contract formed hereunder shall be governed by, and construed in accordance with, the laws of Hong Kong Special Administrative Region, without regard to its conflict of laws rules. Each party irrevocably agrees that, subject as provided below, the courts of Hong Kong SAR shall have exclusive jurisdiction to settle any such dispute, difference, or claim. Notwithstanding the foregoing, the Company retains the right, at its sole option, to seek and obtain interim or injunctive relief (including without limitation in the form of anti-suit injunctions, freezing injunctions, and orders for the preservation or disclosure of evidence or assets) in any court of competent jurisdiction worldwide.
14. General Provisions
Entire Agreement. These Terms, together with any applicable order acknowledgement, quotation, or written agreement signed by both parties, constitute the entire agreement between you and the Company relating to the subject matter hereof and supersede all prior or contemporaneous oral or written communications, proposals, representations, understandings, or agreements, howsoever made, relating to such subject matter.
Severability. If any provision or part-provision of these Terms is or becomes invalid, illegal, or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity, legality, and enforceability of the remaining provisions of these Terms, which shall continue in full force and effect.
Waiver. No failure or delay by the Company in exercising any right, power, or remedy under these Terms or any contract formed hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power, or remedy preclude any other or further exercise thereof, or the exercise of any other right, power, or remedy. The rights, powers, and remedies provided in these Terms are cumulative and are not exclusive of any rights, powers, or remedies provided by law or in equity.
Assignment. You may not assign, sub-contract, or otherwise transfer any of your rights or obligations under these Terms or any contract formed hereunder, in whole or in part, without the prior written consent of the Company (such consent not to be unreasonably withheld or delayed). The Company may at any time assign, transfer, charge, sub-contract, or deal in any other manner with all or any of its rights or obligations under these Terms or any contract formed hereunder, provided that if such assignment or transfer materially affects your rights hereunder, we will use reasonable endeavors to provide you with prior written notice.
Third Party Rights. A person who is not a party to these Terms or any contract formed hereunder shall have no right under any applicable legislation to enforce any of their terms, but this shall not affect any right or remedy of a third party which exists, or is available, apart from such legislation.
Contact. All contractual notices, formal communications, and legal process required to be given to the Company under these Terms may be given by email to the address listed on our Contact page and shall be deemed to have been duly given on the date of successful transmission if transmitted by email prior to 17:00 (Hong Kong Time) on a Business Day, or on the next following Business Day if transmitted after that time or on a day which is not a Business Day. "Business Day" means any day other than a Saturday, Sunday, or public holiday in Hong Kong SAR.
Last updated: August 2026